Office 2016 For Mac The Missing Manual

 

Today’s post was written by Kirk Koenigsbauer, corporate vice president for the Office Client Applications and Services team.

Editor’s note 11/19/2015:
This post was updated to clarify the system requirements.

Editor’s note 10/15/2015:
This post was updated with information regarding how to upgrade to Office 2016.

We are thrilled to see the positive response for the launch of Office 2016 last week. We’ve received a ton of great feedback and wanted to address some of your top questions:

After the latest build of Office 2016 (16.0.6741.2014) is installed, users will see an Archive button on the Home ribbon, next to Delete and also in opened messages. This build was released as the Insider/First Release build March 8 2016. This is the button on Outlook 2016 for Windows: On Outlook 2016 for Mac, the button is gold colored.

Nov 02, 2015  Hi, So here's the story. I ordered Office 2016 for Mac through the Microsoft Home Use Program, through my works email. I got the link and sent it to my home email address so that I could download the files at home, on to my sons IMac, for his college work. After updating his mac to IoS X, it. Hii Stu, Here I found Microsoft Support article that. In the list of currently installed programs, select Microsoft Office Proofing Tools 2016 - English and then click Uninstall, Remove, or Add/Remove. If a dialog box appears, follow the instructions to remove the program. Click Yes or OK to confirm that you want to remove the program.

  1. How do I get Office 2016 for Windows if I’m an Office 365 customer?

As an existing Office 365 subscriber, Office 2016 is immediately available to you, and based upon your plan, you can choose to manually update or wait for the scheduled automatic update. Below are links to instructions to manually update to Office 2016:

  • Office 365 Home, Personal or University customers will receive automatic update notifications in the coming weeks. For manual update instructions, please see How to update to Office 2016 using Office 365.
  • Office 365 Business and Business Premium customers will receive automatic update notifications later this calendar year. For manual update instructions, please see How to update to Office 2016 using Office 365 for Business.
  • Office 365 ProPlus (including E3/E4) customers are typically managed by an IT department and they determine when to deploy Office 2016. Please contact your IT department for your company’s specific timeline. Manual updates are available for download by Office 365 administrators. Please see Prepare to update Office 365 ProPlus to the Office 2016 version for more information.
  1. How do I get Office 2016 for Mac?

Office 365 Home, Personal and University customers can browse to your MyAccount page on their Mac, sign in and follow the installation instructions.

If you have Office 365 through your organization, go to portal.office.com/OLS/MySoftware.aspx.

New customers can get Office 2016 for Mac with an Office 365 subscription or as a one-time purchase option at office.com/mac or through your software retailer.

  1. Can I get Office 2016 without an Office 365 subscription?

Yes, one-time purchase options are available for both the Windows and Mac versions of Office 2016 from your software retailer and the Microsoft Store.

  1. When will Volume Licensing customers be able to get Office 2016?

Volume Licensing customers will be able to download Office 2016 from the Volume Licensing Service Center beginning today, and Home Use Program (HUP) customers can install Office 2016 beginning on October 7, 2015. MSDN Subscriptions customers can download Office 2016 now.

5. Are there system requirements I should be aware of when installing Office 2016?

Yes, Outlook 2016 requires Exchange Server 2010 or later.

Additionally, Office 2013 Click-to-Run standalone applications, including Project and Visio, cannot run on the same device as Office 2016 Click-to-Run applications. We do have a workaround with a generous offer. Please refer to the Special offer for customers with Office 2016 and Office 2013 standalone applications support article.

6. Can I install a subset of the Office 2016 applications?

No, the ability to selectively install individual applications is not available with Office 2016. The vast majority of customers prefer the full installation of all of the Office apps so they are assured that they have the ability to open, view and edit any document they may need. We will continue to evaluate feedback on this topic.

7. What features are only available with Office 365?

Some of the features in Outlook 2016 such as Clutter and Office 365 Groups require Office 365 email and calendaring support. GigJam, Planner and Delve are only available to business customers through the Office 365 portal. Some qualifying Office 365 subscriptions also include support for unlimited online meetings, 1TB of cloud storage per user, and team websites. We will also be providing additional updates and new features to Office 365 customers on a monthly basis going forward that will not be available to those who buy Office 2016 as a one-time purchase option.

8. I have a technical problem. How do I get help?

The best place to start is support.office.com, where you’ll find information about known issues, top solutions, and how to contact support.

9. How can I request a new feature?

You can submit your feature request on the new suggestion box service for each application: uservoice.com, excel.uservoice.com, powerpoint.uservoice.com, outlook.uservoice.com, sway.uservoice.com and onenote.uservoice.com.

Thank you again for the incredible response to Office 2016. The team is already hard at work on the first update for Office 365 customers, and we’ll share more information on this blog soon. Please keep sending us your questions, feedback and suggestions—it’s very helpful as we prioritize what you want, so that we can create the best Office experience for you.

A user was trying out the new Office 2016 and ran into a problem. He wanted to configure his Exchange account manually, by entering the server names, but Outlook 2016 doesn't have that option for Exchange accounts:

I recently upgraded to Office 2016 from Office 2013 and the Exchange account wouldn't work. I deleted it from my profile and went to add it back. However, under 'Add Account' there is not an option to set up an Exchange account. There are only two options: 1) Outlook.com or Exchange ActiveSync compatible service or 2) POP or IMAP. The Microsoft Exchange Server service option is missing. Why is it missing and how do I add my Exchange account to my profile?

This is the new Outlook 2016 dialog for manually adding an account.

Exchange accounts can only be added to Outlook 2016 using auto account setup (even with the new dialog, above). If autodiscover records aren't published, your administrator will need to publish them so Outlook can find the account.

This is a change from Outlook 2013. If you want to use Outlook 2016 with an Exchange account, you'll need to let Outlook set the account up automatically.

From TechNet's What's new for administrators in Outlook 2016 for Windows: Exchange connectivity settings are now retrieved directly from AutoDiscover instead of the registry, making profiles more reliable. As a result, Outlook 2016 administrators must configure AutoDiscover. PRF's are also no longer supported.

Test for Exchange connectivity issues at Microsoft Remote Connectivity Analyzer

Tools

Office 2016 for mac the missing manual youtube

Microsoft Support and Recovery Assistant is a new tool that helps users troubleshoot and fix issues with various Office 365 apps and services. The app diagnoses common Outlook issues like account setup, connectivity issues, password issues, or Outlook stops responding or crashes. To identify the root cause of these issues, the app runs checks such as: Checks licenses, Verify users' credentials and that Office 365 servers are reachable, Checks for updates to Outlook clients, Checks authentication, Network checks, Protocol checks

The Priasoft AutoDiscover Testing Tool is a great free utility for testing and reviewing AutoDiscover for both Office 365 and Exchange On Premise. Using our solution you have full control to test responses as different versions of Outlook, without Outlook required to be installed! Extremely helpful when you have a mix of Outlook clients you are supporting in your environment. Free.

If you are upgrading from Outlook 2013 and your Exchange account wasn't moved to the new profile, you might be able to restore the old profile. This method does not work 100% of the time, but it takes only minutes to try.

I recommend deleting any Outlook 2016 profiles of the same name or renaming the profile before adding this key to the Outlook 2016 profiles.

  1. Right click on the Start button and choose Run.
  2. Type regedit in the Open field and click Ok.
  3. Browse to HKEY_CURRENT_USERSOFTWAREMicrosoftOffice15.0OutlookProfiles
  4. Right click on your profile key and choose Export.
  5. Find the .reg file you just exported (default location is in Documents)
  6. Right click and choose Edit to open it in Notepad.
  7. Go to Edit, Replace or press Ctrl + H
  8. Find 15.0 and replace with 16.0. Find and Replace the profile name if desired.
  9. Save and close.
  10. Double click to run and add it to Outlook 2016's Profiles.

If this is the only profile you have, open Outlook. Otherwise, go to Control panel, find Mail and set Outlook to ask which profile or set this profile as the default.

Do not disable MAPI over HTTPS if you are using Office 365 Exchange Online.

If your Exchange Server does not have MAPI over HTTP enabled, you'll need to set a registry key to disable MAPI over HTTP. This will cause Outlook 2016 to fall back to RPC over HTTP.

If you don't want to edit the registry, you can use this ready-to-use registry file: MapiHttpDisabled

Connection tab is Missing

Office 2016 for mac download
After the account is automatically configured in Outlook, the connection tab is missing. Why?

It's not needed when you use MAPI over HTTP as Outlook 'talks' to the Exchange server over HTTPS.


Office 2016 for mac the missing manual pdf

Autodiscover is slow

If Outlook is slow finding the autodiscover records, you may need to tell Outlook to exclude the root domain or other records.

The other records you can exclude, also under the Autodiscover key are as follows. Use a value of 1 to enable, delete the key if you no longer want to exclude these checks.

Ms Office 2016 For Mac

ExcludeAutoDiscover.reg

Create a local Autodiscover.XML File

If your company doesn't publish autodiscover in DNS, you can try creating an XML file. Paste this into notepad and save as autodiscover.xml. Don't forget to change the domain in redirecturl. A sample file is here.

Office 2016 For Mac The Missing Manual Free

Next, edit the registry to add an autodiscover reference:

Now try adding your account to your Outlook profile using Auto Account Setup, entering your name, email address and password. If the Exchange server is properly configured, your account will be configured in Outlook automatically. Note: you'll get a redirect warning and may need to supply your username and password twice.

If the Exchange server is not properly configured, you'll need to create an autodiscover.xml containing all of your account information. If you have access to a computer with Outlook 2013 or older, you may be able to use the autodiscover file it used.

Type or paste %localappdata%microsoftoutlook in the address bar of Windows Explorer to open Explorer to the folder where the autodiscover file is stored. It will be named something like this: 9a2b291a2545a44e9fa74ac13aad98c2 - Autodiscover.xml. Copy it the folder you entered in the registry, delete the previously created autodiscover file and rename the copy to autodiscover.xml. A sample autodiscover.xml for my Office 365 account is here. You can try editing this XML but will need your LegacyDSN.

If this doesn't work, your administrator will need to properly configure the server.

More Information

Microsoft Exchange dialog does not include a Connection tab in Outlook 2013
What's new for administrators in Outlook 2016 for Windows